SunTrust Banks (STI)

Frequently Asked Questions About SunTrust Banks (STI)

Does SunTrust offer investment services?

Yes, SunTrust offers investment services through its Truist Wealth division, providing financial planning, investment management, and advisory services. Customers can work with financial advisors to develop personalized investment strategies aimed at achieving their long-term financial goals, whether they are saving for retirement or managing wealth.

How can I contact SunTrust customer service?

Customers can reach SunTrust's customer service through multiple channels, including phone support, online chat, and secure messaging through their online banking account. Additionally, customers can visit local branches for in-person assistance. The bank's website provides detailed contact information and service hours for customer convenience.

How can I open a bank account with SunTrust?

To open a bank account with SunTrust, customers can visit a local branch or apply online through the SunTrust website. The process typically requires providing identification, proof of address, and any relevant financial information. The bank offers various account types, including checking, savings, and specialized accounts, catering to different customer needs.

How does SunTrust ensure the security of customer information?

SunTrust employs a range of advanced security measures to protect customer information, including encryption, multi-factor authentication, and continuous monitoring of network activity. The bank is committed to maintaining the confidentiality and integrity of customer data and regularly updates its security protocols to counter emerging threats.

How does SunTrust support small businesses?

SunTrust supports small businesses by offering a variety of financial products and services tailored to their needs, including business accounts, merchant services, lines of credit, and small business loans. Additionally, the bank provides resources such as workshops and consultations specifically aimed at helping entrepreneurs navigate financing challenges and grow their business.

How has SunTrust adapted to digital banking?

SunTrust has made significant investments in digital banking technology to enhance customer experience. This includes mobile banking apps, online banking capabilities, and automated services aimed at providing customers with easy access to their accounts and financial services from anywhere at any time.

What are SunTrust's customer service hours?

SunTrust offers customer service through various channels, including phone support, web chat, and in-branch assistance. Typically, customer service representatives are available from Monday to Friday during standard business hours, with extended hours on certain days and limited availability on weekends, depending on branch locations.

What are the benefits of banking with SunTrust?

Banking with SunTrust provides customers access to a wide range of financial services, competitive rates, advanced digital banking tools, and a strong focus on customer service. Additionally, the bank's commitment to community engagement and financial education adds value, helping customers achieve their financial goals while also supporting local communities.

What does SunTrust Banks do?

SunTrust Banks, now part of Truist Financial Corporation after its merger with BB&T in December 2019, is a financial services company offering a range of banking products and services. These include personal banking, business banking, investment services, mortgage services, and wealth management. The company primarily serves customers in the Southeastern United States, focusing on providing tailored financial solutions to meet individual and business needs.

What is SunTrust's approach to financial education?

SunTrust places a strong emphasis on financial education, offering resources and tools designed to help customers improve their financial literacy. The programs available include budgeting workshops, credit counseling, and online financial resources that empower customers to make informed financial decisions and achieve their financial objectives.

What is SunTrust's commitment to community involvement?

SunTrust is committed to community involvement and corporate social responsibility. The bank focuses on philanthropy, community service, and supporting local initiatives that aim to improve the quality of life for residents in the communities it serves, with a strong emphasis on education, economic development, and housing.

What is SunTrust's corporate culture like?

SunTrust promotes a culture that values diversity, inclusion, and employee engagement. The bank focuses on fostering a positive work environment where employees are encouraged to develop their skills, contribute ideas, and collaborate on achieving the company's goals. Initiatives include professional development programs, employee recognition, and community involvement opportunities.

What is the significance of SunTrust's merger with BB&T?

The merger between SunTrust and BB&T in December 2019 created Truist Financial Corporation, which is one of the largest banks in the United States. This merger combined the strengths and resources of both banks, leading to improved customer service, enhanced technology platforms, and a broader array of financial products and services available to clients.

What is the SunTrust Foundation?

The SunTrust Foundation is the philanthropic arm of SunTrust Banks, dedicated to supporting community initiatives that focus on education, economic mobility, and health and wellness. The foundation provides grants and funding to nonprofit organizations and community programs that align with its mission of improving the quality of life in the communities served by SunTrust.

What services does SunTrust provide?

SunTrust offers a variety of services including personal banking, business and commercial banking, wealth management, investment banking, and mortgage services. These services are designed to help individuals and businesses manage their finances effectively and achieve their financial goals.

What types of credit cards does SunTrust offer?

SunTrust offers a variety of credit cards, including cash back, travel rewards, and low-interest options. Each card comes with specific features and benefits tailored to different spending habits and preferences, allowing customers to choose the card that best fits their lifestyle and financial goals.

What types of loans does SunTrust offer?

SunTrust provides a range of loan products, including personal loans, auto loans, home equity lines of credit, and mortgage loans. The bank offers competitive rates and flexible terms to meet the varying needs of individual borrowers, whether they're purchasing a home, buying a car, or managing unexpected expenses.

When was SunTrust Banks founded?

SunTrust Banks was founded in 1891 in Atlanta, Georgia. The company has a rich history that has seen it grow into one of the largest banking institutions in the United States. Over the years, SunTrust has expanded through various acquisitions and mergers and has played a vital role in the financial landscape of the Southeastern region.

Where is SunTrust Banks headquartered?

SunTrust Banks is headquartered in Atlanta, Georgia. The central location facilitates its operations throughout the Southeastern United States, providing a strong base for its extensive branch and ATM network in major cities across the region.

What is the current price of SunTrust Banks?

The current price of SunTrust Banks is 0.1020

When was SunTrust Banks last traded?

The last trade of SunTrust Banks was at 4:00 pm EDT on April 3rd, 2025