Articles from Smart Communications
Smart Communications™, a leading technology company that helps enterprises scale more meaningful customer conversations, has been named a Leader in The Aragon Research Globe™ for Workflow and Content Automation (WCA), 2025. This is the fifth consecutive year that Smart Communications has received this recognition, reflecting its continued innovation and strategic impact on digital transformation initiatives in regulated industries.
By Smart Communications · Via Business Wire · May 21, 2025
Smart CommunicationsTM, the leading cloud-based platform for enterprise customer communications, today announces it has acquired Joisto, a cloud data archive company. As a result, customers will now have the ability to seamlessly store, manage and retrieve digital records and documents, while meeting the stringent requirements for data retention that govern regulated industries worldwide.
By Smart Communications · Via Business Wire · April 24, 2025

Smart Communications™, a leading technology company focused on transforming customer conversations, announced today that it has been named a ‘Leader’ in the IDC MarketScape: Worldwide Intelligent Customer Communications Management 2024 Vendor Assessment (doc # US51359124, December 2024). Additionally, the company was recognized as a Leader in the IDC MarketScape: Automated Document Generation and Customer Communications Management 2024 Vendor Assessment (doc # US52111324, December 2024).
By Smart Communications · Via Business Wire · December 6, 2024

Smart Communications™ announced today that it has been named a ‘Leader’ in the first-ever Aspire Leaderboard for Interaction Experience Management (IXM). The launch of Aspire’s latest Leaderboard recognizes this emerging market segment as a critical component of the customer journey. Aspire named Smart Communications a Leader for excelling in Capabilities and Strategic Direction, highlighting the company’s SmartIQ product for forms automation and intelligent data collection.
By Smart Communications · Via Business Wire · September 19, 2024

Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, announced today that it has taken one of the top spots in Omdia’s latest “Omdia Universe: Customer Communications Management, 2024” report.
By Smart Communications · Via Business Wire · June 4, 2024

Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, today announced that it has been named a Leader in The Aragon Research Globe™ for Workflow and Content Automation (WCA), 2024 for the fifth consecutive year. The new report evaluates 12 key providers at the forefront of the WCA market.
By Smart Communications · Via Business Wire · May 28, 2024

Evaluation Identifies Customer Communications Management and Forms Process Automation Leader’s Effectiveness in Executing its Defined Strategy
By Smart Communications · Via GlobeNewswire · June 20, 2023

A new report from Smart Communications and Salesforce of 430 global executives highlights the importance of digital investment and hyper-personalized customer experience in rebuilding trust and succeeding in the future
By Smart Communications · Via GlobeNewswire · June 14, 2023

Customer Communications Management Leader Offers Streamlined Document Generation and Personalized Customer Experiences for Joint Customers
By Smart Communications · Via GlobeNewswire · June 8, 2023

Opportunity for Industry Experts to Engage with the Customer Communications Management and Document Generation Leader
By Smart Communications · Via GlobeNewswire · May 4, 2023

Global Company Enables Banks and Advisory Firms to have More Personalized Customer Conversations
By Smart Communications · Via GlobeNewswire · April 20, 2023

Joint Solution Orchestrates Digital Customer Journey While Reducing Costs
By Smart Communications · Via GlobeNewswire · April 4, 2023

Momentum Continues for the Leader in Customer Communications Management (CCM)
By Smart Communications · Via GlobeNewswire · February 9, 2023

Industry Expert Will Accelerate Growth and Innovation for Customer Communications Management Leader
By Smart Communications · Via GlobeNewswire · January 19, 2023

Market Leading CCM Vendor Rated Highly by G2 Users and Identified for its Large Market Presence
By Smart Communications · Via GlobeNewswire · December 15, 2022

Latest Recognition for Global Company Celebrates its Leadership in Modernising Customer Conversations
By Smart Communications · Via GlobeNewswire · December 1, 2022

Award winners recognized for improving convenience for customers, increasing operational efficiency, and driving new business growth
By Smart Communications · Via GlobeNewswire · November 22, 2022

STUDY: 93 percent of executives believe embedded lending is a “survival factor” in an increasingly competitive lending market
By Smart Communications · Via GlobeNewswire · November 16, 2022

Customer Communications Management (CCM) Leader and their Insurance Customers to Share their CX Expertise During Joint Sessions
By Smart Communications · Via GlobeNewswire · October 20, 2022

NEW YORK and LONDON, Oct. 18, 2022 (GLOBE NEWSWIRE) -- Smart Communications, a leading technology company focused on helping businesses engage in more meaningful customer conversations and a Premier Guidewire PartnerConnect Solution partner, today announced that it will co-present an informative session with Amazon Web Services (AWS) at the Guidewire Connections annual conference on October 24, 2022 on 1:15pm PST at the ARIA Resort in Las Vegas, NV.
By Smart Communications · Via GlobeNewswire · October 18, 2022

Company’s Strategic Vision and Recent Enhancements Also Lead to Leader Position for AnyPrem CCM and Customer Communications Experience Assessments Among 17 Vendors Profiled
By Smart Communications · Via GlobeNewswire · July 26, 2022